職場上怎樣打電話中英雙語

    時間:2024-07-24 11:19:37 求職英語 我要投稿
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    職場上怎樣打電話(中英雙語)

      在職場上,我們不能夠像平日里和朋友打電話一樣隨便,必須要講究一些策略方法:

    職場上怎樣打電話(中英雙語)

      為你的老板接電話時,要用高興盡職的口氣。如果你的老板不在,你可以作簡單的解釋,如:“她現在不在辦公室,我可以幫忙嗎?”主動提出請對方留言。

      Be cheerful and obliging when you answer your boss’s phone. If your boss is notavailable, offer to take message, with a brief explanation such as “She’s not in her office right now. May I help?”

      準確記錄留言很重要。核對留言人姓名的拼寫;要跟通話者重說一遍你所記下的內容,確保留言準確無誤。

      It’s importantto take messages accurately. Check spellings of names, and repeat your notes tothe caller to make sure the message is correct.

      辦公室有來訪者時,長時間打電話是不禮貌的行為。如果通話時間會很長,你可告訴對方過后再給打過去。不過,事后一定要記住去做!

      It’s bad manners to engage in longphone conversation while you have a visitor in your office. If the call can’t be handled quickly, say you’ll call back later. Then rememberto do so!

      和美國客戶打電話最常用的句子

      打電話進來:

      Is Yang there? (最常用)

      Is Yang around? (次常用)

      Hello, May I speak to Yang please?

      Hello, Can I talk to Yang please?

      如果正是本人:

      This is he. (男的)

      This is she.(女的)

      This is Kun-Lin ( 你的名字) speaking.

      You are speaking to him. (her)

      You are talking to him.

      如果是別人:

      Hold on. (最常見)

      I'll get him, Hold on please.

      Hold on, let me see if he is here.

      One moment please.

      如果他正好不在:

      No, He is out. (最常見)

      No, He is not here. May I take a message?

      No, He is not in.

      No, He is not available.

      No, He just went out, he will be back in 30 minutes.

      如果他要找的人不在:

      Do you know when he will be back?

      Do you know where he is going?

      Do you know where I can reach him?

      Do you know his office number? (or work place number)

      回答:

      No, I am sorry, I don't know! (50%)

      I have no idea. (49%)

      Yes, his number is 404-123-4567.

      如果要留言:

      May I leave a message?

      回答:

      Sure, go ahead.

      Hold on, let me get a pencil and paper.

      打錯電話:

      Is this Wachovia Bank?

      回答:

      No, I am afraid you have the wrong number.

      What number did you dial?

      What number are you calling?

      結束對話:

      Thank you, have a good day.

      聽不清楚時:

      Pardon?

      Excuse me?

      I am sorry?

      Say again?

      Say what?

      Come again?


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